At Klayki Studios (“we”, “our”, “us”), we strive to deliver your orders in a timely and efficient manner. This Shipping & Delivery Policy outlines the terms related to order processing, shipping, and delivery.
1. Order Processing
- Orders are processed within [1–3 business days] after successful payment confirmation.
- Orders are not processed on Sundays or public holidays.
- You will receive an order confirmation via email/SMS after placing your order.
2. Shipping Timeline
- Estimated delivery time: [3–7 business days] depending on location.
- Delivery timelines may vary due to:
- Location accessibility
- Courier partner delays
- Weather or unforeseen circumstances
3. Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout.
- We may offer free shipping on selected products or promotions.
4. Order Tracking
- Once your order is shipped, tracking detalis will be available under accounts -> Orders -> view -> Tracl oder
- Customers are responsible for tracking their shipments using the provided details.
5. Delivery Policy
- Orders will be delivered to the address provided at checkout.
- Please ensure accurate address and contact details.
- If delivery fails due to incorrect information, we are not responsible.
6. Delayed Delivery
- While we aim to deliver within the estimated time, delays may occur due to:
- Courier issues
- Natural events
- Operational constraints
- Klayki Studios is not liable for delays once the order has been shipped.
7. Failed Delivery Attempts
- Courier partners may attempt delivery multiple times.
- If the customer is unavailable, the order may be:
- Returned to us
- Re-shipped at additional cost (if applicable)
8. No Cancellation / No Refund After Shipping
- Once an order is shipped, it cannot be cancelled.
- As per our policy:
- No refunds will be provided after dispatch of the order.
9. Contact Us
For any shipping-related queries:
Klayki Studios
📧 Email: Kayasmr0@gmail.com